1.503.689.8800
Computer & technology
support for older adults
1.503.689.8800
Computer & technology
support for older adults
Our Values
Technology devices store personal information, and we will NEVER store, use, or sell personal information at any time. The #1 asset we have is our clients' trust, and we will work to earn it and keep it every day.
Listening is essential to a good relationship. We want to help you be successful with YOUR technology needs, not impress you with how much we know.
Our business is people, not products. We help you get the most from the technology you have, and we won't try to sell you something you don't need. If we don't have answers to your questions, we will find them.
Patience is a virtue, and it's one of our values. We are committed to our clients' long term success. We will go over topics and answer questions at your pace, we will provide notes after the session to summarize topics covered, and follow up questions are always welcome.
We communicate your way. We don't have complicated phone systems or websites to get in with contact us. When you call and leave us a message, a real person will call you back. If you prefer email or text, that's great too, but our communication with you will always be personal and professional.
We know what we're good at (and what we're not!) We are not a handyman service, and we are not an IT firm with expertise in corporate networking & security. Our goals are focused on helping older adults experience more success and less stress from the technology in their homes.
Our pricing is fair and transparent. We have no hidden fees, no monthly commitments, and you only pay for the help you need. If we can't solve a problem or you are not fully satisfied, we will issue a full refund.
Quick questions shouldn't be expensive. If our established clients send questions we can answer by email in 5 minutes or less (such as checking a message to see if it's a scam), there is no charge.
Our friends are our best advertisers. We are embedded in our local Portland community, and we believe client referrals are the best way to grow our business. This helps us keep PEOPLE as our top priority everyday.